Last updated: June 2026
These Terms and Conditions ("Terms") govern the use of services provided by Dora Shipping Company — Alfred Dora & Sons, operating as a division of ELMECO for General Trading and Maritime Navigation Co Ltd S.R.L., with offices at Dr Jacob Labban Street, Eco Building, Ground Floor, Tripoli El-Mina, Lebanon ("the Company", "we", "us" or "our").
By engaging the Company for any ship agency, husbandry, protecting agency or related maritime service, the client ("you", "Vessel Owner", "Charterer", "Operator" or "Principal") agrees to be bound by these Terms in their entirety.
If you do not agree with any part of these Terms, you must not engage our services.
The Company provides the following maritime services, among others:
All services are provided subject to the availability of resources, applicable Lebanese law, and port authority regulations in force at the time of the vessel's call.
The Company acts solely as agent on behalf of its principal (Vessel Owner, Operator or Charterer) and shall not incur any personal liability for port dues, harbour charges, pilotage fees, towage, stevedoring or any other disbursements unless the Company has expressly agreed in writing to assume such liability.
The Company's authority as agent is limited to the instructions provided by the Principal. The Company shall not take actions beyond the scope of its appointment without prior written or verbal authorisation.
Vessel owners, operators and charterers are requested to provide pre-arrival notifications as early as possible, including vessel name, flag, IMO number, estimated time of arrival (ETA), cargo details, crew list, and any special requirements or restrictions.
The Company shall not be held responsible for any delays or additional costs arising from late or incomplete pre-arrival instructions.
All disbursements made by the Company on behalf of the Principal (including but not limited to port dues, pilotage, towage, berth hire, customs fees and husbandry expenses) shall be charged to the Principal's account.
The Company's agency fee will be agreed upon appointment or in accordance with the Company's standard tariff applicable at the time of the port call. All fees are subject to applicable Lebanese taxes and levies.
A Proforma Disbursement Account (PDA) will be provided upon request prior to the vessel's arrival. Final Disbursement Accounts (FDA) will be issued promptly following departure.
Payment for all services and disbursements is due within the period specified in the Final Disbursement Account or as otherwise agreed in writing. The Company reserves the right to charge interest on overdue amounts at the applicable Lebanese commercial rate.
The Company may require advance payment or a financial guarantee before commencing services at its sole discretion, particularly for first-time clients or where the credit history is unknown.
The Company shall exercise reasonable skill and care in performing its duties as agent. However, the Company's liability to the Principal for any loss, damage or delay shall be limited to the Company's own agency fee for the relevant port call.
The Company shall not be liable for any indirect, consequential, special or punitive losses, including loss of revenue, loss of profit, loss of vessel time or cargo claims, whether or not foreseeable.
The Company shall not be responsible for the acts or omissions of third-party service providers (port authorities, stevedores, towage companies, customs etc.) appointed on the Principal's behalf.
The Company shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond the Company's reasonable control, including but not limited to acts of God, war, civil unrest, government action, port closures, strikes, natural disasters or the breakdown of essential services or infrastructure.
The Company will treat all vessel, cargo and client information as confidential and will not disclose such information to third parties except: (a) as required by applicable law or regulation; (b) as required by port or customs authorities; (c) as authorised by the Principal; or (d) as strictly necessary to perform the requested services.
All content on this website, including text, graphics, images, logos and design, is the property of Dora Shipping Company — Alfred Dora & Sons and may not be reproduced, distributed or used without prior written consent.
These Terms and any dispute or claim arising from the provision of services by the Company shall be governed by and construed in accordance with the laws of the Republic of Lebanon. Any dispute shall be subject to the exclusive jurisdiction of the competent courts of Tripoli, Lebanon.
The Company reserves the right to amend these Terms at any time. Updated Terms will be published on this website. Continued use of the Company's services following any amendment constitutes acceptance of the revised Terms.
For questions or clarifications regarding these Terms and Conditions, please contact us:
Dora Shipping Company — Alfred Dora & Sons
Dr Jacob Labban Street, Eco Building, Ground Floor
Tripoli El-Mina, Lebanon
Tel: +961 6 202245
Email: dorashipping@idm.net.lb