Last updated: June 2026
1. Introduction
Dora Shipping Company — Alfred Dora & Sons ("the Company", "we", "us" or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our website (dorashipping.com) or engage with our maritime services.
Please read this policy carefully. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information:
Information you provide directly:
- Contact form data — name, email address, phone number and the message you submit through our website contact form.
- Vessel pre-arrival notifications — vessel name, IMO number, ETA, cargo information, crew lists and special instructions provided to arrange agency services.
- Correspondence — emails, phone calls and written communications related to service enquiries or active port calls.
- Career applications — CV, cover letter and professional information submitted for employment consideration.
Information collected automatically:
- Usage data — pages visited, time spent on the site, referring URLs and basic device/browser information through standard web server logs and cookies. See our Cookies Policy for more detail.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to enquiries and provide quotations for ship agency services.
- To arrange and deliver port agency, husbandry, protecting agency and related maritime services.
- To process pre-arrival notifications and coordinate vessel port calls.
- To prepare and issue Proforma and Final Disbursement Accounts.
- To comply with port authority, customs and Lebanese regulatory obligations.
- To consider your application for employment at the Company.
- To improve our website and services based on usage patterns.
- To send operational communications related to active services.
We do not use your personal information for unsolicited marketing or send your data to third-party marketing platforms.
4. Legal Basis for Processing
We process personal data on the following legal bases:
- Contract performance — processing necessary to deliver ship agency services you have engaged us for.
- Legal obligation — processing required by Lebanese law, port regulations or customs authorities.
- Legitimate interests — responding to enquiries, improving our services and managing our business operations.
- Consent — where you have given explicit consent, such as subscribing to communications.
5. Sharing Your Information
We may share your personal information with:
- Lebanese port authorities — as required for customs clearance, immigration and port state control.
- Service providers — third-party suppliers such as stevedores, towage companies, bunker suppliers and chandlers, strictly to the extent necessary to deliver the requested services.
- P&I clubs and maritime insurers — where required in connection with protecting agency or claims services.
- Legal and regulatory bodies — where disclosure is required by Lebanese law, court order or regulatory authority.
We do not sell, rent or trade your personal data to any third party for commercial purposes.
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including:
- Active client and service records: for the duration of the business relationship plus a minimum of 7 years for accounting and legal compliance purposes.
- Website contact form submissions: up to 2 years from the date of submission if no service engagement results.
- Career applications: up to 1 year from the date of submission, unless you are engaged for employment.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, disclosure, alteration or destruction. These measures include secure email communications, restricted access controls and regular review of our data handling practices.
While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of information transmitted to us electronically.
8. Your Rights
Subject to applicable law, you may have the following rights regarding your personal data:
- Access — the right to request a copy of the personal data we hold about you.
- Correction — the right to request correction of inaccurate or incomplete data.
- Deletion — the right to request erasure of your personal data, subject to legal retention obligations.
- Restriction — the right to request that we restrict processing of your data in certain circumstances.
- Objection — the right to object to processing based on legitimate interests.
To exercise any of these rights, please contact us using the details in Section 10 below.
9. Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. For full details of the cookies we use and how to manage them, please read our Cookies Policy.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and recommend you review their individual privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will publish the updated version on this page with a revised "last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Dora Shipping Company — Alfred Dora & Sons
Dr Jacob Labban Street, Eco Building, Ground Floor
Tripoli El-Mina, Lebanon
Tel: +961 6 202245
Email: dorashipping@idm.net.lb